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I daily receive a large number of email messages. My general rule is: the more time a sender has spent composing her e-mail, the more time I'm willing to spend processing it. Regular mail sent to me personally always gets higher priority than e-mail.

Some articles on the general subject of e-mail that strike a chord with me:
  • No Time to Think, 2 pages, from Academic Matters. "Technology, far from freeing up an academic's time, has compressed it to stressful levels, argue Heather Menzies and Janice Newson."
  • You've got too much mail, 1 paragraph, from SFU News. "Many workers are feeling overloaded by the volume of e-mail messages filling their in-boxes....Companies are now implementing bans on e-mail messages during certain hours and on weekends."
  • Why Donald Knuth doesn't do email."I have been a happy man ever since January 1, 1990, when I no longer had an email address."